Refund Policy
Last Updated: March 10, 2026
At Playbook Club, we want you to be completely satisfied with your purchase. Please read this Refund Policy carefully before completing your purchase.
Our Policy
Because our products are digital and immediately accessible upon purchase, all sales are generally final. However, we offer the following:
30-Day Satisfaction Guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of purchase at support@myplaybookclub.com with your order details and we will issue a full refund. No questions asked.
Non-Refundable Circumstances
• Refunds will not be issued if you have violated our Terms of Service.
• Refunds will not be issued for change of mind after full access and consumption.
• Duplicate purchases — contact us immediately for resolution.
How to Request a Refund
Email us at support@myplaybookclub.com with:
• Your full name.
• Order number or transaction ID.
• Reason for refund request
Approved refunds will be processed within 5–10 business days to your original payment method.
Chargebacks
If you initiate a chargeback or payment dispute before contacting us, we reserve the right to dispute the claim and provide transaction records to our payment processor. We always encourage customers to contact us first — we will make it right.
Contact Us
• Email: support@myplaybookclub.com
• Response time: Within 24–48 business hours.